Who We Are

We are Heliconias Nature Inn, a nature-focused hotel located in Costa Rica. You can find us online at https://heliconiasnatureinn.com/.

Comments and Data Collection

When you leave comments on our site, we collect the data shown in the comments form. We also gather your IP address and browser user agent string to aid in spam detection.

Media and Location Data

If you upload images to our website, we recommend avoiding images with embedded location data (EXIF GPS). Visitors to the site can download and extract any location data from images on the site.

Cookies and Personal Data

If you leave a comment on our site, you may opt to save your name, email address, and website in cookies. This is for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

Login and Screen Display Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices.

Embedded Content

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). This content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.

Data Sharing and Retention

If you request a password reset, your IP address will be included in the reset email. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Your Data Rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you.

Data Sent to Spam Detection Services

Visitor comments may be checked through an automated spam detection service.

This revised privacy policy ensures that we are transparent about how we handle your data. We value your privacy and strive to protect your personal information.

If for some reason you need assistance or have important questions you can also contact us by emai at: info@heliconiasnatureinn.com

Also we have a especial line in WhatsApp to speak directly with a representative: https://wa.link/heliconiasnaturein